Burntide Official Website › Refund Policy
Burntide Refund Policy
Every Burntide order placed through this website carries a 60-day money-back guarantee running from the date of purchase. Call +1 (631) 016-1313 with your order ID first, then post the bottles to 477 Madison Avenue, Floor 6, New York, NY 10022, USA with tracking, at your own cost, including your name, order email and order ID inside the parcel.
The full terms, written so they can be read rather than skimmed past.
The Burntide 60-day window
Sixty days, from the date of purchase shown on your order confirmation email. If the sales page you bought from prints a longer window, that longer one applies and this page does not override it.
The date that counts is the order date. Not the delivery date, not the date you opened the first jar and not the date you opened the last one. On a six-bottle order, the window closes with four jars still sealed.
Claims start with a telephone call rather than a parcel. The desk can tell you what it needs before you spend money on postage, which is the whole reason the call comes first.
| Term | What applies |
|---|---|
| Length | 60 days from the date of purchase |
| Longer windows | If your sales page prints one, that one applies |
| How to start | Call +1 (631) 016-1313 with your order ID |
| Return address | 477 Madison Avenue, Floor 6, New York, NY 10022, USA |
| Who pays postage | The buyer. Use a tracked service |
| What goes inside | Full name, order email address, order ID |
| Desk processing | 3 to 5 business days after the return arrives |
| Card processing | A further 5 to 10 days, set by your card issuer |
| Opened bottles | Ask the desk before posting. The conditions are the desk's to state |
| Proof of posting | Keep the tracking receipt until the money is on your statement |
How a Burntide refund actually goes
Telephone the order desk
+1 (631) 016-1313, with the order ID from your confirmation email. Do this before posting anything. The desk confirms what it needs and the claim exists from that point.
Pack the bottles with your details inside
Full name, the email address used on the order, and the order ID, written on a sheet inside the parcel. Not on the outside, where it rubs off in transit, and not in a separate email.
Post it with tracking, at your own cost
To 477 Madison Avenue, Floor 6, New York, NY 10022, USA. Keep the receipt, because the tracking number is the only document in this process that belongs to you and it is what proves the parcel arrived.
Wait out both clocks
Three to five business days for the desk once the return arrives, then five to ten days for your card issuer. A refund issued on day five can reasonably appear on a statement on day fifteen.
The mistake that costs people the refund is waiting. The window runs from purchase. If you are on the fence in week seven, make the call in week seven. A sealed bottle is not a reason for the window to stay open, and no page on this website says it is.
What happens in a Burntide return that does not go smoothly
| Situation | What to do |
|---|---|
| The parcel is lost in transit | Call the desk with the tracking number. A tracked parcel with a lodgement scan is a very different conversation from an untracked one |
| You have lost the order ID | Call with your full name and the email address you ordered with. That is usually enough to find an order |
| Some bottles are opened | Ask before posting. The desk states its own conditions and guessing at them costs you the postage if you guess wrong |
| The refund has not appeared | Wait out both clocks first, then call with the return tracking number rather than the order ID alone |
| The jar arrived damaged or unsealed | Photograph it, do not use it, and call the same day. The label says not to use a product whose safety seal is damaged or missing |
None of those is unusual and all of them are handled by the same telephone number. The common factor in the ones that go badly is an untracked parcel.
Anything about a delivery rather than a refund is on the shipping page, and the plain-language version of this policy, with the reasoning rather than the terms, is on the guarantee page.
What the Burntide refund policy does not say
A money-back guarantee is the most persuasive item on a supplement page and the least informative, so it is worth being explicit about the limits of what it demonstrates.
What this policy shows
- That this desk will take the product back and refund it inside sixty days.
- That there is a returns address, a telephone number and a stated process.
- That you can run the three-to-six-week assessment the reviews describe and still be inside the window.
What it does not show
- That the product works. It is a purchase policy, not evidence.
- That a trial of the finished gummy exists. None does.
- That return postage is free. It is not, and you pay it.
- That refunds are common or rare. This desk publishes no refund rate, and any such figure quoted for a supplement is usually marketing.
Read with the rest of this website, the policy does one genuinely useful thing: it makes the sixty-day window the sensible unit of decision. Buy a pack that covers it, take it daily, measure honestly, and decide at the end with something in front of you.
Consumer information about dietary supplements generally, from a party with nothing to sell you, is at the FDA’s questions and answers and NCCIH.
Who handles a Burntide refund
| Desk | Refunds? |
|---|---|
| Order desk, +1 (631) 016-1313 and [email protected] | Yes. This is the desk that issues them |
| Website desk, [email protected] | No. It cannot see orders at all and will reply with the telephone number |
That is not a runaround. They are two genuinely separate desks and the contact page sets out what each one does.
Office address 175 Water Street, Floor 10, New York, NY 10038, USA. Returns address 477 Madison Avenue, Floor 6, New York, NY 10022, USA. Both appear in the footer of every page on this website rather than only here, which is deliberate: a returns address you have to hunt for is a returns address doing half its job.
What claiming the Burntide guarantee actually costs you
A money-back guarantee is not free to use, and pages that imply otherwise set people up for an unpleasant surprise at the post office counter. Three things cost you something, and none of them is hidden in this policy.
| Cost | Who pays | How to keep it small |
|---|---|---|
| Return postage | You | One parcel, not several. Wait until you have decided rather than returning a jar at a time |
| A tracked service rather than the cheapest | You | Tracking is the difference between a conversation you can win and one you cannot. The few extra dollars are the cheapest insurance in this process |
| The time between posting and the money arriving | Nobody, but it feels like a cost | Expect both clocks: the desk's three to five business days, then your card issuer's five to ten |
What the policy does not cost you is the original shipping on a domestic order, or a restocking fee, neither of which appears anywhere in these terms.
A six-bottle order is the version where this matters most, because it is the heaviest parcel and it is also the one most likely to run past the window. That is the reason the pricing page recommends three bottles for a first order even though six earns this desk more.
Five things people ask about Burntide refunds
Do I have to give a reason?
No. The policy does not require one and the desk does not ask for one as a condition. A reason with a day count attached is genuinely useful, and it is optional.
Can I return it after sixty days?
The published window is sixty days from purchase. Anything beyond it is a question for the desk rather than a right under this policy, and the honest answer is to ask rather than assume.
What if I ordered the wrong pack?
Call the same day if you can. Before a parcel is with a carrier the options are much wider than they are afterwards.
Will the refund go to the same card?
A card refund returns to the card that paid, which is simply how they work. If that card has since been closed, say so on the call rather than after the credit fails.
Is a partial return allowed?
Ask the desk before posting. The conditions are the desk's to state and guessing at them costs you postage if the guess is wrong.
Does returning it affect a future order?
No. There is no account, no record you can lose access to and no subscription to cancel, because none of those exists here.
All five are the same phone call: +1 (631) 016-1313, with the order ID to hand. The contact page lists the three details that find an order when the order ID has gone missing.
How this Burntide page was written
This desk publishes what the printed panel says and marks the gaps. The four claims below are the ones a sceptical reader can audit, which is the only reason to make them:
- The panel is the source. Figures come from the Supplement Facts panel on the bottle, not from the manufacturer’s sales page. Where the two disagree, the panel is published and the disagreement is named on the page.
- The gaps are marked, never filled in. Nothing undisclosed is estimated here, and that includes the split inside the 525 mg blend and the price.
- Sources are real and linked in the sentence. Every study cited was confirmed against its PubMed record first, and each appears beside the amount it used.
- Corrections change the date. Write to [email protected] and the review date moves forward.
We earn when you buy. Burntideformula is the official United States shop for this product and this website makes money on orders placed through it. That is exactly why the interaction list and the three-star reviews are on the site: they are where our interest and yours pull apart, and you should be able to watch us choose.
Every page, every journal post, the bottle facts and the ingredients go through review by Dr. Dean Tomlin before they ship. We write these pages from the printed Burntide Supplement Facts panel and this desk’s own paperwork, cite public research beside the amounts that research actually used, and print “not published” wherever a figure is not disclosed rather than estimating it. The roundel beside this note is a real seal from the sales page, and it names no clinician, which is why this website names none either. Corrections are made on the page itself and the review date moves forward. Write to [email protected]. Last reviewed September 2026 by Dr. Dean Tomlin.
Sources referenced in this Burntide refund policy
- U.S. Food and Drug Administration. Questions and Answers on Dietary Supplements. View source
- National Center for Complementary and Integrative Health. Using Dietary Supplements Wisely. View source
Order Burntide on the official website
Sixty days from purchase, a returns address in New York, and a policy written so it can be read before you need it.
Price shows at the checkout, before you pay
Order Burntide On The Official WebsiteOne-time payment, no subscription · 60-day money-back guarantee · lot BUR-26/BU-7063 · adults 18 and over